FAQ

Frequently Asked Questions

What is Cristaux.co?


Cristaux.co is a microsite management website made exclusively for some of our select clientele. These microsites can be used in a variety of ways and each program is customized specifically and independatly to the clients' needs.




Where to do products ship from?


Elk Grove Village, IL USA




Who can I contact if there is a problem with an order?


We continuously strive for perfection, however we are all human and unexpected things do happen. If you have any issues with your order or product, please fill out our contact form on this page, and rest assured someone will be in direct contact about your order within 24-48 hours.




How long will it take to ship?


Each product is setup slightly different and may contain a variety of components for assembly. Our production times vary slightly based on program needs, but most items ship within 1-2 weeks after an orders is placed. The certificates take anywhere from 4-6 weeks becuase we work directly with printers and batch out orders typically once per month to keep things efficient and steamlined. We appreciate your patience!




Can my organization have a Microsite?


There is no one size fits all solution when it comes to microsite management. Each microsite is created custom and directly tailored to the needs of our clients. Please complete our contact form and one of our associates will be in touch within 24-48 hours.





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